Best Western Palace Hotel & Casino - Douglas

Best Western Palace Hotel & Casino - Douglas

$$$$|View on mapDouglas, Isle of Man|
8.4
75 photos
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Rooms and Guests2 Guests, 1 room
Best Western Palace Hotel & Casino - Douglas
$$$$
Overview

Best Western Palace Hotel & Casino Douglas is located approximately a 5-minute stroll from Douglas Beach and comprises 135 rooms with modern comforts. The delightful 4-star hotel proudly offers 2 restaurants, while Hillberry Corner is situated 1.9 miles away.

Location

The Best Western Palace Hotel & Casino Douglas is around 10 minutes by car from the 2 ft narrow Groudle Glen Railway and very close to Palace Cinema. Guests can visit Manx National Museum, located just a minute's drive from the Douglas hotel. The stylish property is right on a mountain.

You can catch the bus at Queens Promenade / Palace Terrace bus stop, 0.2 miles from Best Western Palace Hotel & Casino.

Rooms

The rooms at the Best Western Palace Hotel & Casino include an iron with ironing board, as well as media facilities like a flat-screen TV with satellite channels. They are furnished with contemporary decor. Guests can enjoy views of the the bay.

Eat & Drink

Guests, searching for British food are welcome in Paragon restaurant, while those, who like Chinese cuisine, can opt for Majestic restaurant. Drinks are available at the lounge bar.

Leisure & Business

Leisure options include a gym and facials along with chargeable facilities like a spa center and massage therapy. The hotel has an indoor swimming pool and a health club. The onsite wellness facilities include a spa salon. Business travelers are welcome to use a conference room offered on site.

Good to know
Check-in/Check-out
from 16:00-23:59
until 11:00
Amenities
Paid Private parking is possible on site.
Wireless internet is available in the hotel rooms for free.
Other information
Breakfast
A full breakfast is served at the price of GBP12.95 per person per day. 
Children & extra beds
There are no cribs provided in a room. 
Pets
Pets are not allowed.
Building
Number of floors:5
Number of rooms:135
Former name
Palace Hotel & Casino/Hilton
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Deluxe Double Room
  • Max:
    2 persons
  • Bed options:
    1 Double bed1 King Size Bed
Deluxe King Suite
  • Bed options:
    1 King Size Bed
  • Non-smoking
Standard Twin Room
  • Max:
    2 persons
  • Bed options:
    2 Single beds1 Double bed2 Single beds
  • Sea view
  • Shower
  • Non-smoking

Facilities

Main facilities

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Paid parking

Baggage storage

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Snack bar

Fitness/ Gym

Fitness center

Swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Steam room

Spa & wellness center

Sports & Fitness

  • Fitness center
  • Golf course
  • Sports trainer

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Beach access
  • Sun loungers
  • Casino
  • Karaoke
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Pool with view
  • Shallow end

Room view

  • Sea view

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about Best Western Palace Hotel & Casino

💵 Lowest room price 78 US$
📏 Distance to center 200 yd
🗺️ Location rating 8.2

Location

Address
The address has been copied.
Central Promenade, Douglas, Isle of Man, IM2 4NA
Map view
Central Promenade, Douglas, Isle of Man, IM2 4NA
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Palace Cinema
100 yd
Palace Casino
100 yd
Living Hope Community Church
100 yd
Restaurant
Imperial Dragon
100 yd
Restaurant
Taste of Bengal
100 yd
Restaurant
HQ Bar and Restaurant
100 yd
Restaurant
Welbeck Restaurant
100 yd
Restaurant
Aura Bar & Bistro
100 yd
Restaurant
Queens Hotel
100 yd
Restaurant
Taj Mahal
100 yd
Restaurant
Meating Steakhouse
100 yd
Restaurant
Titan Restaurant
100 yd
Restaurant
Chutney Berry
100 yd
Restaurant
The Mandarin Express
100 yd
Restaurant
The Terminus Tavern
200 yd

Reviews of Best Western Palace Hotel & Casino

8.4 /10
Great
Verified reviews  
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Location8.2
Rooms6.0
Service8.0
Dining6.0
Facilities6.8
Guest reviewsWrite a Review
  • D
    David
    United States of America
    left 2 reviews
    Wrote a review on Oct 13
    Very good
    Recommends the hotel
    Location8.0
    Rooms6.0
    Service7.0
    Dining7.0
    7.0
    well-maintained facilities
    impressive breakfast
    limited space

    comfortable stay with some room for improvement

    The facilities exceeded my expectations! ! The off-street parking was a big plus, making it easy to come and go. I particularly enjoyed the good breakfast selection, which kept me energized for the day.

    While my overall experience was enjoyable, the breakfast area could be more spacious.

    Twin Room
  • W
    Walter
    United States of America
    left 12 reviews
    Wrote a review on Oct 13
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service9.0
    Dining9.0
    8.0
    sea view
    friendly staff

    memorable family wedding experience with delightful sea view moments

    Charming stay with stunning views and exceptional breakfast.

    Twin Room With Sea View
  • E
    Edwin
    United States of America
    left 7 reviews
    Wrote a review on Oct 08
    Great
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service9.0
    Dining7.0
    8.0
    sea view
    friendly staff
    dated decor
    breakfast quality

    Who knew? Not me!

    The sea view room was a pleasant surprise—totally worth the extra cost! The staff were incredibly friendly and the dining options exceeded my expectations. The breakfast spread was vast, although some items could use better keep-warm options. Location was convenient with wonderful views, making my stay enjoyable overall.

    Double Room With Sea View
  • A
    Alexis
    United States of America
    left 1 review
    Wrote a review on Sept 13
    Great
    Recommends the hotel
    Location7.0
    Rooms6.0
    Service8.0
    Dining7.0
    8.0
    friendly staff
    entertaining atmosphere
    outdated room
    noisy surroundings

    I had a great time at the casino. The staff explained everything clearly, including how to play table bingo. I enjoyed trying my luck with the slot machines and roulette. It was an entertaining way to spend the evening.

    The room needed some updates. The bathroom was cramped, and the surrounding noise made it hard to sleep at times.

    Double Room With Sea View
  • T
    Tom
    United States of America
    left 17 reviews
    Wrote a review on Aug 15
    Great
    Recommends the hotel
    Location9.0
    Rooms6.0
    Service9.0
    Dining8.0
    8.0
    amazing staff
    well-priced food
    easy access
    outdated decor
    hassle shower

    The stay was enjoyable, particularly because of the amazing staff who were always ready to help, making dinner service a delight. The food was well-priced and delicious, especially the carvery with the roast beef. However, the room definitely showed signs of wear, with outdated decor and a shower that was a bit of a hassle to use. The location close to the promenade was fantastic, allowing us easy access to explore the local attractions.

    Double Room With Sea View
  • S
    Susan
    United States of America
    left 6 reviews
    Wrote a review on Aug 03
    Perfect
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service10.0
    Dining8.0
    9.0
    sea view room
    friendly staff
    relaxed atmosphere
    dated decor

    Fantastic family-friendly stay!

    The sea view room was worth every penny! Staff were super friendly, and the atmosphere was so chill. Breakfast was delish, though the bread could've been better. The whole place is nice but feels a bit dated in areas. Totally recommend, especially for families!

    Twin Room With Sea View
  • M
    Michael
    United States of America
    left 8 reviews
    Wrote a review on Jul 09
    Great
    Recommends the hotel
    Location7.0
    Rooms6.0
    Service8.0
    Dining9.0
    8.0
    friendly staff
    delicious food
    tired decor
    limited service

    Friendly staff and great food

    I had a pleasant stay, with exceptionally friendly staff who helped make my visit enjoyable. The food options were delicious, especially breakfast with its variety of choices. However, the hotel could benefit from a bit of modernization as some areas felt a bit tired and dated.

    Double Room
  • M
    Michelle
    United States of America
    left 2 reviews
    Wrote a review on Jun 15
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service10.0
    Dining7.0
    8.0
    staff
    cleanliness
    location

    Can just recommend for a swift visit

    Friendly staff, clean room, and a convenient location made my stay enjoyable, especially with the indoor swimming pool accessible after a day exploring the nearby beach.

    Everything was top-notch.

    Double Room
  • D
    David
    United States of America
    left 1 review
    Wrote a review on Jun 15
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service10.0
    Dining8.0
    8.0
    stunning sea views
    attentive service
    helpful staff
    dated reception
    first impression

    I truly appreciated the stunning sea views from my room, especially the sunrises and the horse-drawn trams along the promenade. The staff were incredibly helpful, ensuring a comfortable stay with attentive service throughout my time there.

    Update the reception area for better first impressions.

    Double Room Sea View
  • E
    Edward
    United States of America
    left 1 review
    Wrote a review on May 28
    Very good
    Recommends the hotel
    Location7.0
    Rooms7.0
    Service6.0
    Dining5.0
    7.0
    outdated condition

    The overall condition of the hotel feels outdated and in desperate need of renovation. the carpets are worn, and the exterior paint job leaves much to be desired. While the sea view room is pleasant, the size felt cramped for two, lacking storage space for bags and clothing. Breakfast was hit or miss. the first morning was chaotic with limited tea choices and a disorganized dining setup, coupled with the distraction of the main dining-room floor being littered with food scraps.

    Double Room With Sea View

Best-Rated Best Western Hotels around Douglas

With a rich history of offering quality service and comfortable accommodations, Best Western is the perfect choice for guests seeking an exceptional hotel experience. Immerse yourself in our luxurious amenities, which include complimentary breakfast, high-speed internet, and fitness centers. You'll also enjoy the convenience of prime locations and personalized service to make your stay unforgettable. Choose Best Western and discover true comfort and value.

Check rooms and rates
Check-in
Select date
-
Check-out
Select date
Rooms and Guests2 Guests, 1 room