7.4
Very good464 reviews

Best Western Palace Hotel & Casino - Douglas

Douglas, Isle of Man
Check rooms and rates
Check-in
Select date
Check-out
Select date
1 room2 Guests
Check rooms and rates
Check-in
Check-out
Get Prices
Address
Central Promenade, Douglas, Isle of Man, IM2 4NA
View map
Overview

Set 0.9 miles from M.E.R. Museum, Best Western Palace Hotel & Casino Douglas features a spa area, an indoor swimming pool and a Jacuzzi. This venue is also 1.2 miles from Tower of Refuge.

Location

It is 0.7 miles from the center of Douglas. At the accommodation you'll be 10 minutes' walk from Douglas Beach. It is a minute's walk away from Living Hope Community Church.

Rooms

The hotel offers rooms with wireless internet, a balcony and a sitting area. Some rooms feature a view of sea.

Eat & Drink

Guests can enjoy their morning meal at the bar. Guests can enjoy Indian, Asian, Balti and Bangladeshi meals at Taste of Bengal within 5 minutes' walk of the property.

A continental breakfast is served at the price of GBP 9.95 per person per day.  The hotel offers a buffet breakfast at the price of GBP 12.95 per person per day. 

Leisure

Guests can work out at a gym and relax in a sauna.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Paid Private parking is possible on site.

Number of floors:   5.  Number of rooms:   136.

Former name: Palace Hotel & Casino/Hilton

- Less
Facilities
Most popular facilities
Free Wi-Fi

Free Wi-Fi in rooms

Free parking
Baggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Fitness/ Gym

Fitness center

Swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Spa & wellness center

General

  • Free Wi-Fi
  • Free parking
  • 24-hour services
  • Food/ Drinks
  • Fitness/ Gym
  • Swimming pool
  • Spa and relaxation

Sports & Fitness

  • Fitness center

Services

  • Room service
  • Laundry
  • Dry cleaning
  • Wedding services
  • Bell staff/Porter

Dining

  • Breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business center
  • Fax/Photocopying

Children

  • Cribs

Spa & Leisure

  • Indoor swimming pool
  • Casino
  • Spa & wellness center
  • Sauna
  • Jacuzzi

Room view

  • Sea view

Room features

  • Free Wi-Fi in rooms
  • In-room safe
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Private bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • Data ports
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities
Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no cribs provided in a room. 
PetsPets are not allowed.
+ More- Less

Rooms and availability

Deluxe King Room
  • Bed options:
    1 King-size bed
  • Max:
    2 persons
room details
Deluxe Suite
  • Max:
    2 persons
room details
Superior Double Room
  • Bed options:
    2 Single beds or 1 Double bed
  • Max:
    2 persons
  • Shower
  • Private bathroom
room details
Executive Double Room
  • Bed options:
    2 Single beds or 1 Double bed
  • Max:
    2 persons
  • Shower
  • Private bathroom
room details
Deluxe King Suite
  • Bed options:
    1 King-size bed
  • Non-smoking
room details
Deluxe Room
  • Bed options:
    1 King-size bed2 Single beds or 1 Double bed
  • Max:
    2 persons
  • Sea view
  • Non-smoking
room details
Standard Twin Room
  • Bed options:
    2 Single beds1 Double bed1 King-size bed
  • Max:
    2 persons
  • Sea view
  • Shower
  • Private bathroom
  • Non-smoking
  • Balcony
room details
Classic Single Room
  • Bed options:
    1 Single bed2 Single beds
  • Max:
    2 persons
room details
Show 5 more room typesLess
Location
Central Promenade, Douglas, Isle of Man, IM2 4NA
  • City landmarks
  • Nearby
  • Restaurants
Palace Cinema
300 ft
Palace Casino
100 ft
Living Hope Community Church
300 ft
1 Clarence Terrace Central Promenade ,douaglas ,Isle of man
Taste of Bengal
900 ft
13-17 Mona Drive Off Central Promenade
Welbeck Restaurant
1100 ft
Caledonia Hotel
Imperial Dragon
1100 ft
4 Marathon Terrace,Queen's Promenade
Aura Bar & Bistro
1300 ft
Queens Hotel Queens Promenade
Queens Hotel
1900 ft
42 Broadway
Titan Restaurant
2800 ft
18 Broadway
Meating Steakhouse
2500 ft
50 Broadway
The Mandarin Express
2500 ft
1 Summer Hill
L'Experience
2600 ft
1 South View Queens Promenade
Kurries And Steaks
2600 ft
Reviews
7.4
Very good464 reviews
Location8.0
Rooms6.6
Service8.0
Dining8.0
  • 7.0
    Very good

    Staff and breakfast are absolutely fabulous, would come here again. Everything we needed, coffee and hairdryer. Service was superb there. It took 10 minutes to reach Douglas Beach on foot.

    TimothyUnited Kingdom, 
  • 7.2
    Very good

    The view was superb and the staff were loyal.

    JoannaUnited Kingdom, 
  • 8.0
    Great

    The bedroom was clean, great location, access to areas

    Janet A.United Kingdom, 
  • 9.2
    Perfect

    Great location, super friendly staff, good price. The view was breathtaking.

    Unfortunately directly at the main road (a lot of traffic during the day), but this was catastrophic, because you are always on the road anyway.

    United States of America, 
  • 7.8
    Very good

    The good location and the friendly staff. The rich breakfast buffet was also fabulous.

    The bed was too narrow for two people .. The room amenities are getting old .. Missing things in the bathroom like toilet brush or storage space. No sockets near the bed.

    United States of America, 
  • 6.2
    Nice

    The hotel is getting on a lot. Thanks to the super staff. Enough to sleep...

    United States of America, 
  • 6.2
    Nice

    Relatively good breakfast

    Small rooms, not the most modern standard

    United States of America, 
  • 9.2
    Perfect

    The room was big enough. The view to the parking lot is not so nice, but the sea view costs extra. The breakfast buffet was very good. You could also order freshly prepared food.

    United States of America, 
  • 8.8
    Great

    There were a lot of people at breakfast, so it was a bit hectic. But it was good. The room was generous and contained beside the bed also two armchairs and a small table, which we found super functional. The location on the beach is very nice!

    United States of America, 
  • 10.0
    Perfect

    The food was fabulous

    The hotel was noisey late at night

    United States of America, 
  • 5.0
    Guest rating

    service poor room poor hotel tatty hotel expensive

    United States of America, 
  • 7.4
    Very good

    The location rigt at the seafront.

    We were in the casino and a couple tried to get on our slot machine while we were at the restaurant(there was 300 pound on it at the time).It was clearly marked with one of those cards so there was no mistake.So mind yourself in there!

    United States of America, 
  • 7.0
    Very good

    Should up date the mattress

    United States of America, 
  • 7.0
    Very good

    Sea view

    Dinner as there was no choice other than the carvery which we felt was not value for money

    United States of America, 
  • 5.0
    Guest rating

    Nice location

    Rooms tiny. Not very clean. Reception and carpark in front of reception neglected.

    United States of America, 
FAQ
Does the property offer facilities for business travelers?
Yes, the business facilities include computers, a business center and a conference center.
How far is the city center from the property?
The city center is located 0.7 miles away.
Are there any cleaning services provided?
Yes, the hotel offers laundry, room service, ironing and dry cleaning service.
What are the on-site dining options?
There is an sports bar that offers a variety of tea and coffee.
Can I have lunch or dinner nearby?
Yes, you can enjoy your lunch or dinner at Welbeck Restaurant, Imperial Dragon and Mamas Kitchen that lie about 650 feet from the hotel.
What room types are available here?
Such room types as a single room and a double room are available on site.
Address
Central Promenade, Douglas, Isle of Man, IM2 4NA
View map
Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no cribs provided in a room. 
PetsPets are not allowed.
+ More- Less
Check rooms and rates
Check-in
Select date
Check-out
Select date
1 room2 Guests
Tip: Consider options with free cancellation to stay flexible in light of the ongoing outbreak of COVID-19.